MediMusic Brand Logo

Privacy Statement

Our contact details

Name: MediMusic

Address: Ergo Business Centre, Bridgehead Business Park, Meadow Rd, Hessle, HU13 0GD


MediMusic (“we” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately. This Privacy Policy (the “Policy”) applies to information collected by the web site including any related domains and subdomains (the “Sites”) and email accounts, social media accounts, and all other representations associated with us.

This Policy is intended to notify you of the following:

  • What personally identifiable information we collect from you through the Sites, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

The type of personal information we collect

We currently collect and process the following information:

  • Name
  • Email address
  • Company

If you contact us, we may keep a record of that correspondence.

How we get the personal information

MediMusic collects personal data from you, primarily because you provided it to us directly, offline (e.g. at meetings, conferences and events) or online, through our Sites.

The use of your personal data

We use personal data held about you, where in our legitimate interests, or based on another legal basis (e.g. consent, legal obligation, etc.) for the following purposes:

  • to respond to your enquiry, such as helping work out the best service for you.
  • to send updates on our products / services if you opt-in.
  • to support your interaction with us, including to ensure that the content of the Sites are presented in the most effective manner for you and your computer or electronic device;
  • to provide you with information you may have requested from us (e.g., through Sites);
  • to notify you about changes to the Sites and to ensure the ongoing accuracy and relevance of such data;
  • for general internal research purposes, including to identify and analyse the regularity of the use of the Sites and the nature of the Sites’ users.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Legitimate interests : your consent to becoming one of our customers / partners.

You are able to remove your consent at any time. You can do this by contacting

How we store your personal information

Your information is securely stored on our database.

We will keep your name and contact details on our secure database for as long as we hold a working relationship with you, this will be reviewed annually. If we have not been in contact with you for 1 year, or if requested by you if sooner, we will dispose of your information by deleting your records from our database.

Acceptance of Terms

By continuing to use this website you accept the terms of this Privacy Policy unless you notify us otherwise in writing. If you have any questions about this Privacy Policy, you may contact us via our Contact page.

Internet Traffic Data

Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information. We collect no personally identifying information through this process, and it is used to help analyse user traffic to allow for a more customised and enjoyable user experience.


The MediMusic website uses different types of cookies. For those cookies that are not strictly necessary, we will ask you to consent to them when you visit the website. You may also click on “I refuse” and decide not to accept them. To make full use of the website, we however recommend to accept them.

What are cookies and why do we use them?

Cookies are small text files that are placed on the computer or electronic device of a website user to provide the website operator with information about use of our site. They are used to enable websites to function or to provide information to the owners of a website.

Different types of cookies can be used by a website at the same time for different purposes. In broad terms, MediMusic uses cookies for the following purposes:

Analytical Purposes: Cookies like _ga and ga* from Google Analytics collect anonymous data about user interactions, such as visitor numbers, origins, and page visits, aiding in enhancing site functionality.

Usage Preferences: Cookies such as elementor and wpEmojiSettingsSupports remember user choices and settings, customizing the website experience to individual preferences.

Disclaimer: Cookies like cookieyes-consent track user consent and notices acknowledgments, ensuring a smooth user experience by remembering their choices.

Session Management: Cookies like __smVID and __cf_bm are essential for internal server processes, handling session management, user authentication, and load distribution across servers.

Functional Purposes: Cookies from platforms like YouTube (YSC, VISITOR_INFO1_LIVE, etc.) support the functionality of embedded features, storing user preferences and interaction data.

Personal Information

Your personal details (Identifier Information) are only collected by your personally providing such information to us via e-mail or otherwise through our website.


We may display personal testimonials of yours from time to time received via email or as otherwise received from you by us. By submitting any form of testimonial or correspondence to us you agree to these usage terms and the privacy policy, and you give us specific consent to use such personal testimonial. If you would like us to remove your testimonial or customer review at any time, please simply contact us via our Contact page, and we will promptly do so.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on the site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products, materials, or services to you.

We will use your information to respond to you, and will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to ship tickets. We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us or request that we discontinue sending of email and other communications at any time by contacting us via our Contact page, or replying to one of the emails you have been sent by us. You may also request that we delete any existing Identifier Information we hold about you, whereupon we pledge to delete any such information wherever we can.


We take precautions to protect your information. When you submit sensitive information via the site, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


In order to register for a newsletter, a user may be required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Our Privacy Policy may change from time to time and all updates will be posted on this page.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner’s Office
Wycliffe House
Water Lane
Helpline number: 0303 123 1113

ICO website:

Last updated: 28th March 2024

Last updated: 28th March 2024